Yes, our manufacturing facility is fully ISO 9001:2015 certified. We provide a 12-month warranty against any manufacturing defects. All our products undergo 100% dimensional inspection before shipment.

For standard catalog items, our lead time is 4-7 working days. For custom tools (e.g., special PCD form tools), the lead time is typically 4-6 weeks, depending on the complexity. We can provide a precise schedule upon receipt of your detailed requirements.

Absolutely. Our technical support team is available via email and live video call to assist with tool selection, troubleshooting vibration issues, optimizing parameters, and analyzing tool wear. We are your partner, not just a supplier.

For 304 stainless steel, we have a dedicated solution. For roughing, we recommend our ‘SM’ (Sharp & Medium) geometry with grade GC-1025. It provides high edge security and heat resistance. For finishing, use the ‘SF’ (Sharp & Fine) geometry with the same GC-1025 grade to achieve excellent surface finish and prevent work hardening.